Terms

This website and DoneByPro's services are offered to you, conditioned on your acceptance without modification of terms, conditions and notices contained in this agreement (the "Terms and Conditions"). If you have any questions regarding these Terms & Conditions, you may contact us at www.DoneByPro.com. We reserve the right to change, modify and revise these Terms & Conditions at any time without notice. These Terms & Conditions were last revised on 07/25/2013
1. INTRODUCTION. Upon registration, you will choose your own password to access the DoneByPro services through our website.
2. SERVICES. We are committed to making your experience with DoneByPro a positive one. Once your information is posted and verified through our service, your project details will be transmitted to all matching professionals in your area. We do not guarantee that we have professionals available for your project but we do take steps to ensure that all our professionals are licensed where required and insured. We do not guarantee that all our professionals are capable of handling tour request. We do take steps to verify credentials of our professionals but we do not guarantee their performance or work ethics. Any proposals provided to you by Professionals through our service are not contractually binding you and you are not required to complete your project with the professional you selected. By awarding a job to one of our professionals you are simply indicating your willingness to receive more information from him or her. To contract with our Professionals you have to work directly with them. It is up to you to enter into such contract or sign an agreement with a Professional, we do not guarantee or offer warranty on their performance, quality of work or the outcome. Professionals who use DoneByPro service are not employees, agents or contractors of DoneByPro. DoneByPro is not an agent for professionals and we do not perform any services you request. Should you have any dispute with your Professional, you must address such dispute with him or her directly. By using our service YOU HERBY AGREE TO RELEASE DONEBYPRO (AND OUR OFFICERS, DIRECTORS, AGENTS, AFFILIATES AND EMPLOYEES) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR PARTNERS) FROM ANY DAMAGES OR CLAIMS OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH PROFESSIONALS.
3. INFORMATION YOU PROVIDE TO US. When you use our services, you will be prompted to disclose certain information about yourself and your project requirements, and you will be able to store information on our Website. Some of this information will be sent to service professionals when you award their proposal. By providing us with your information, you are requesting and you expressly consent to being contacted by us or service professionals via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if your number is listed on any federal, state, provincial or other applicable "Do Not Call" registry. For complete details on how we use your information, please see our privacy policy. By completing our service request form, you are entering into a business relationship with DoneByPro and its partners and agree that we and our professionals may contact you for the business related matter. You agree that the information you submit is accurate, current, and truthful to the best of your knowledge. In the event that you provide untrue, incomplete or not current information, and we have reasonable reason to suspect such information is untrue, incomplete or not current, we reserve the right to close your account and refuse future use of our service.
4. CALL MONITORING. You acknowledge and agree that we may monitor and/or record any telephone calls between you and DoneByPro for quality purposes.
5. YOUR USE OF THE DoneByPro SERVICES. By using our service you agree that you use our services for your personal use and not for any other purposes. You may not use DoneByPro website or service to compete with our service or to solicit/harass our service professionals. You agree that all of the information and content posted on our website, including but not limited to profiles of our professionals, Ratings and reviews are the sole property of DoneByPro and that you have no right to reproduce, post or publish such information. This information is for your personal use when you use our service. You agree that a violation of the foregoing could result in significant damages, and you agree that you are liable to DoneByPro for any such damages, and will indemnify DoneByPro in the event of any third party claims against DoneByPro based or arising from your violation of this policy. We reserve the right to revoke your access to our website and services at any time. All information about our professionals in our system is confidential and for personal use only. If we determine or suspect that you are misusing or attempting to misuse our services or system, or you are using, or attempting to use our service for any inappropriate or non-personal purposes, we reserve the right to immediately terminate your access without notice and to initiate without notice appropriate legal actions and/or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, cost and expenses, and to seek injunctions or other equitable remedies.
TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO DONEBYPRO AND ITS SERVICE PROFESSIONALS, TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. Accordingly, if you knowingly input false information in a reservation form, including but not limited to someone else’s name, e-mail, address, physical address, phone number, random or made up name, address, e-mail, or phone number, you agree to fully indemnify and be liable to DoneByPro and our Service professionals, for a minimum amount of $10,000 to each company involved, plus any attorney fees, costs and expenses.
6. Permission to use Documents (such as white papers, press releases, datasheets and FAQs) from this server ("Server") is granted, provided that: (1) the provided copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such Documents from this Server is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3)no modifications of any Documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Documents specified above do not include the design or layout of the DoneByPro website or any other DoneByPro owned, operated, licensed or controlled site. Elements of DoneByPro websites are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any DoneByPro website may be copied or retransmitted unless expressly permitted by DoneByPro
7. LINKS TO THIRD PARTY SITES: The links in this area will let you leave DoneByPro site. The linked sites are not under the control of DoneByPro and DoneByPro is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. DoneByPro is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by DoneByPro of the site. Third Party links include links to service professionals' websites and all other websites not hosted at or maintained by www.donebypro.com.
8. SERVICE PROFESSIONAL SCREENING PROCEDURES AND DISCLAIMERS. Unless otherwise noted, DoneByPro uses the following criteria as part of its signup process for all new service professionals.
Licensing - We verify that at the time of service professional's registration, such professional has all applicable required state trade licensing if required by service professional's state. Some states require licensing by the county or local authority in which the work is being performed. We recommend you confirm these licensing requirements before proceeding with your project. Some larger projects may require the use of sub-contractors. We recommend you verify that all the sub-contractors doing work on your project carry the required licensing.
Criminal Records Search - DoneByPro uses 3rd party data sources to conduct basic criminal search for any relevant criminal activity associated with the owner/principal of the business, within the three years prior to service professional's registration with our service.
Sex Offender Search - In the state in which the owner/principal of the company is located, we check the state's official Sex Offender database, to confirm that there is no match based solely on the name of the owner/principal of the company. We do not run national sex offender searches. We recommend that you check the applicable state sex offender website for any individual that will be performing work for you.
Identity Verification (Social Security Number) - DoneByPro verifies the social security number(s) on most of the service professional's owner/principal for identity check purposes.
Legal Search for Civil Judgments - We use 3rd party data sources that record legal information to check the principal / owner of the business for significant state-level civil legal judgments entered against the principal / owner by business customers and for bankruptcy filings by or against the principal / owner, both within the three years prior to such service professional's registration with DoneByPro.
PLEASE NOTE: DoneByPro performs screening at the time the service professional applies for membership and therefore a service professional's information may change over time. DoneByPro does not warrant or represent that profile and screening information is up to date. We recommend that before any work is ordered from a service professional, customers verify information including applicable state-level license and insurance information.
9. PROFILES. DoneByPro allows professionals to create profiles about their business on our website. DoneByPro does not review or verify information or representations set forth in those profiles except for licensing and insurance information. DoneByPro makes no representations or warranties regarding any information posted by Service Professionals, and assumes no liability for such information.
10. DISCLAIMER: DoneByPro expressly disclaims any and all warranties, express or implied relating to the prescreening process, criteria, procedures, or information obtained or represented in the prescreening process or disclosures including but not limited to any warranties of merchantability, fitness for particular use, or that the screening or verification procedures or standards are sufficient or that the information received in these screening or verification procedures is accurate, timely or error free.
11. RATINGS AND REVIEWS: DoneByPro reserves the right to remove any review if DoneByPro determines in its sole discretion that it contains, features or references to the following:
a. Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)
b. References to illegal activity.
c. Reviews that do not address the goods and services of the business or reviews with no qualitative value (e.g., "work has not started yet").
d. Language that violates the standards of good taste or the standards of our service
e. Comments concerning a different Service Professional.
f. Information not related to work requested in the service request.
g. Statements that are or appear to be false.
h. Comments that disparage DoneByPro
12. RATINGS AND REVIEWS ARE NOT ENDORSED BY DONEBYPRO. All ratings and reviews of a service professional are opinions of other consumers and do not represent opinions or views of DoneByPro.
13. BLOG AND RESOURCES. DoneByPro provides home improvement related articles, videos and guides. All articles, videos and guides are provided without any warranties or representations and you assume all liability and responsibility for your use of such materials. You agree and understand that our content does not provide advice and such articles are no substitute for the advice of a professional.
14. INDEMNIFICATION. YOU AGREE TO INDEMNIFY DONEBYPRO, AND ITS EMPLOYEES, AGENTS AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY'S FEES, MADE BY ANY THORD PARTY DUE TO OR ARISING FROM YOUR USE OF OUR SERVICES OR IN CONNECTION WITH THE DONEBYPRO WEBSITE OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.
15. GENERAL PROVISIONS. You acknowledge and agree that DoneByPro services are provided to you without any warranty whatsoever. Your understand that your are free to discontinue your use of the DoneByPro services and/or website at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, DONEBYPRO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND AND YOU AGREE THAT DONEBYPRO SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.



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